Ho Chi Minh Office, VietnamGrowth Marketing₫20,000,000 – ₫35,000,000
At PNP Digital, the Growth Manager leads growth strategies for both the agency and our clients (SaaS /AI Segment) — ensuring every campaign and project delivers measurable impact. You’ll drive client business performance, strengthen retention, and maximize partnership value through data-driven, multi-channel growth initiatives.
This is a strategic, hands-on role at the heart of an integrated agency that combines marketing, creative, and technology to help B2B and SaaS brands grow sustainably.
Direct involvement in international SaaS and tech growth projects.
Clear career path to Senior Growth Manager or Head of Growth.
Training in Product Marketing and AI-driven Marketing Applications.
A fast-moving, creative, data-driven culture that values curiosity and high ownership.
1.Build growth strategies for each client
Research market trends, competitors, and customer segments.
Develop and present quarterly or annual Growth Plans.
Align client strategies with measurable business outcomes.
Expected result: Each client has a clear, feasible, data-backed growth plan.
2.Oversee and optimize campaign performance
Monitor paid, organic, social, and email channels.
Identify opportunities to improve cost efficiency and ROI.
Run regular A/B testing and optimization experiments.
Expected result: Campaigns achieve or exceed agreed KPIs.
3.Manage client funnel and conversions
Design and manage funnels from awareness → conversion (traffic, leads, demos, sign-ups).
Analyze customer behavior to improve conversion and retention.
Build nurture flows to guide prospects through the funnel.
Expected result: High-performing funnels and improved conversion efficiency.
4. Reporting & strategic consultation
Prepare weekly and monthly performance reports.
Provide actionable insights and improvement plans.
Join client review calls and strategic sessions.
Expected result: Transparent, insight-driven reporting that informs client decisions.
5. Drive client retention
Monitor satisfaction and identify upsell/cross-sell opportunities.
Lead renewal discussions and contract negotiations.
Collaborate with internal teams to expand service scope.
Expected result: Strong client retention and revenue growth per account.
6. Contribute to PNP Digital’s own marketing strategy
Participate in brainstorming and internal growth campaigns.
Support case study and marketing material creation.
Expected result: Stronger brand positioning and service quality.
Experience & Knowledge
4–5+ years in Growth, Marketing, or Account Management (agency or SaaS).
Deep understanding of Digital Marketing, CRM, Funnel Management, and Customer Journey.
Proven experience in client-facing and client-retention roles.
Technical Skills
Growth planning & execution.
Data analysis & campaign optimization.
Multi-channel expertise: Paid, Organic, SEO, Social, Email, Product-led Growth.
Strong command of CAC, LTV, and ROI metrics.
Leadership & Soft Skills
Team leadership and mentoring.
Strategic communication and client negotiation.
Project management (Agile/SCRUM).
Analytical, data-driven, and relentlessly curious.